ambulance services

Even when emergency medical services are available, the lack of sufficient manpower and ambulances, along with the heavy volume of requirements often result in a catastrophe which could have otherwise been avoided. In order to cater to the massively increasing need for trained personnel and emergency responders, ZHL has recently in November 2017 has set up the 108 National Ambulance Services Helpline number in the state of Jharkhand.

It manages the entire operation of 330 ambulances, which includes the day to day operations of the call centre, and making sure that fully equipped ambulances are available to respond to every medical emergency. The 108 Ambulances are being launched in phases to ensure that every districts in the state is covered to provide immediate medical assistance. It also manages the staffing requirements of the ambulance service, along with providing specialised training to the personnel to ensure they are fully equipped to manage any kind of crisis situation that takes place while minimising the loss of life.

ZHL has launched as many as 240 Basic Life Support ambulances and two Advance Life Support ambulances in Punjab to provide timely medical assistance to those in need of it. Additionally, it has also set up the 108 Ambulance Punjab Helpline number for the State, in order to provide emergency medical assistance to patients or victims, thereby helping save lives. Till date, the National Ambulance Services helpline has serviced around 2 lakh victims and patients in Punjab, successfully helping save lives in the process.

The growing need for life support ambulances in India is of critical concern as it makes all the difference between the life and death of a victim or patient. In order to address that concern and prevent unnecessary casualties, ZHL has set up a reliable grievance redressal mechanism in Odisha to provide urgent medical aid to those that require it.

ZHL has been running around 420 ambulances under its 108 Ambulance Odisha helpline number in association with the Government since March 2013. Additionally, it also operates 500 ambulances under the 102 number, which is a Referral Transport Service for pregnant women and sick infants. It handles the training of the entire medical personnel, along with providing call centre support in the dispatching of ambulances, as and when needed.

This has helped provide critical medical assistance to patients in the state with a population of as much as 43.73 million. Additionally, ZHL also runs the 102 Referral Transport Service in Odisha for pregnant woman and newborns along with the 104 Health Helpline that provides directory information, details on health schemes, a grievance redressal mechanism, validation of records for Mother and Child Tracking System (MCTS), and serves as a resource for health workers.

In recent times, there have been countless reported cases of deaths due to lack of access to ambulances and emergency healthcare in Patna, the capital of Bihar. The availability of immediate medical assistance is key in critical cases like trauma and accidents, and as such, makes all the difference between the life and death of a victim, because prior to being transported, the patient needs to be stabilised, to avoid the deterioration of his condition even before reaching the hospital.

In order to help avoid such unnecessary loss of life, ZHL has set up the 108 Ambulance Services in Bihar, specifically for the city of Patna, so as to quickly and effectively provide critical medical aid in emergency situations, thereby preventing the loss of life.