104 Health Emergency Helpline

Working in compliance with the National Health Mission (NHM), ZHL has set up the 104 medical advice helpline number which is 24x7 operational through a call centre in the state of Odisha and Madhya Pradesh.The helpline is intended to provide medical assistance for several minor physiological illnesses, ailments, and mental distresses, along with directory information, details on health schemes, a grievance redressal mechanism, and more.

Through the early diagnosis of such ailments, they can be safely controlled and even cured, before escalating into major health issues.In line with the pandemic and the critical medical situation that has risen in the country, due to COVID 19, the government has declared 104 as the official helpline service for COVID related inquiries and assistance across India. Ziqitza has been managing over 10000 calls on an average during the pandemic

Features of the Service

Call Centre Support

365 days operational call centre which people can access by dialing toll free number 104

Free of Cost

A health helpline number intended to make healthcare accessible to all with just a call

Experts on Call

your call will be answered by a trained call attendant who assist caller in case of any health related queries ,if need be further transferred to a doctor.


How to avail services ?

Step 1

Dial 104 to share your medical query

Step 2

Explain your query to the Helpline Staff

Step 3

Our Expert on Call will assist you

Our Current 104 Operating States


108 Emergency Ambulance

Ensures assessment of the emergency, dispatch of the ambulances, along with a well trained Paramedic to render quality pre-hospital care on board

102 for Pregnant Women

To reduce the infant and maternal mortality rate by increasing deliveries assisted by skilled birth attendants and promoting
institutional deliveries.

Mobile Medical Units

Bringing healthcare to the doorstep of the rural population ensures emergency medical healthcare is accessible to all even in the remotest part of the State.


My wife was suffering from labour pain, we had called an ambulance and rushed to the hospital in Katak, Odisha. At this time, I was unaware but my wallet had fallen inside the vehicle and on reaching the hospital, we were left helpless. However the staff in the ambulance immediately returned the wallet and we were able to make the necessary payments to the hospital. We are really grateful for the immediate services rendered and appreciate the honesty that the staff displayed.

Mr Shyam Jain

My brother met with an accident in Bhopal, MP. A passerby called 108 and transferred him to the nearest hospital, due to excessive blood loss doctors wanted urgent blood, we were unable to arrange same blood group blood. The ambulance driver who dropped us without any second thought donated blood to my brother for which we will be lifelong thankful to him and Ziqitza.

Mr. Akshay Kadam

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