Working in compliance with the National Health Mission (NHM), ZHL has set up the 104 medical advice
helpline number which is 24x7 operational through a call centre in the state of Odisha and Madhya
Pradesh.The helpline is intended to provide medical assistance for several minor physiological
illnesses, ailments, and mental distresses, along with directory information, details on health schemes,
a grievance redressal mechanism, and more.
Through the early diagnosis of such ailments, they can be safely controlled and even cured, before
escalating into major health issues.In line with the pandemic and the critical medical situation that
has risen in the country, due to COVID 19, the government has declared 104 as the official helpline
service for COVID related inquiries and assistance across India. Ziqitza has been managing over 10000
calls on an average during the pandemic
Features of the Service
Call Centre Support
365 days operational call centre which people can access by dialing toll free number 104
Free of Cost
A health helpline number intended to make healthcare accessible to all with just a call
Experts on Call
your call will be answered by a trained call attendant who assist caller in case of any health
related queries ,if need be further transferred to a doctor.
My wife was suffering from labour pain, we had called an ambulance and rushed to the hospital in Katak, Odisha. At this time, I was unaware but my wallet had fallen inside the vehicle and on reaching the hospital, we were left helpless. However the staff in the ambulance immediately returned the wallet and we were able to make the necessary payments to the hospital. We are really grateful for the immediate services rendered and appreciate the honesty that the staff displayed.
Mr Shyam Jain
My brother met with an accident in Bhopal, MP. A passerby called 108 and transferred him to the nearest hospital, due to excessive blood loss doctors wanted urgent blood, we were unable to arrange same blood group blood. The ambulance driver who dropped us without any second thought donated blood to my brother for which we will be lifelong thankful to him and Ziqitza.