Mobile App Privacy Policy

The privacy policy governs the use of the software application 108 Madhya Pradesh ("Application") for mobile devices that was created by Ziqitza Health Care Madhya Pradesh. The Application is for citizens of Madhya Pradesh for requesting 108 ambulances.

Information obtained by application and usage of the obtained information

User Provided Information

The Application obtains information you provide when the Application is downloaded and registration is done on the Application. As part of the registration, you would generally provide (a) your Name, gender, date of birth, mobile no and other registration information; (b) information provided to us when requesting 108 ambulance services

Automatically collected information

The application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique id, your mobile operating system, type of mobile browsers used, and information about the way application is used.

Precise Real time location information of device

The application does collect the precise location information of device when an ambulance is requested and while searching for nearby ambulance, hospitals & blood bank.

Do third parties see and/or have access to the Application obtained information

Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Application and our service. We may disclose User provided and automatically collected information :

as required by the law, such to comply with a subpoena, or similar legal process;

when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or respond to a government request

with our trusted service providers who work on our behalf, do not have an independent use of the information disclosed to them, and have agreed to adhere to the rules set forth in the privacy statement

User Opt-out rights from Application

You can stop all information collection by the Application by uninstalling the application.


We are concerned about safeguarding the confidentially of your information. We provide physical, electronic, and procedural safeguards to protect the information we maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop and improve our application. Although we endeavour provide reasonable security for information we process and maintain, no security system can prevent all potential breaches

Privacy Policy changes

The privacy policy may be updated from time to time for many reasons. We will notify you of any changes to our privacy policy by posting the new policy here and informing you via email or text message. You are advised to consult this policy page regularly for any changes, as continued use is deemed approval of changes.

User Consent

By using the Application, you are consenting to our processing of your information as set forth in the Privacy Policy now and as amended by us. "Processing", means using cookies on a computer/ hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in India.

Contact us

If you any questions regarding privacy policy while using the application, or have questions about our practices, please contact via email