Today multiple state governments are providing healthcare services to people of the state whether it is ambulances, medical mobile units, tele health, dispensary, or information on multiple government schemes. To access these services the end customer has the convenience is to call a toll-free number as the mobile connectivity in India is over 88%. Thus, to ensure the query resolution or service delivery the management of call center becomes very critical. Ziqitza Healthcare has experience of setting up call centers from 10 seaters to 500 seaters and managed over 50 million calls. Our expertise lies in understanding the service needs, establish the IT infrastructure requirements and settling up the Control Room with CAD and trained personnel
Establishing the control room with IT infrastructure and trained manpower for managing the Centre. Your control room empowers ideal independent direction, considering continuous data. Keeping every minute of every day tracked.
Multi-site joint effort is fundamental for take the ideal choices to maintain security. Ensuring that all basic correspondences are conveyed progressively.
A command-and-control centre is deployed for the long haul. Through a trusted partner network you are guaranteed a long product lifecycle and service offerings
Write your requirements to us at firstname.lastname@example.org
Our Team will call and collect all required details.
A customized proposal with estimate will be shared with you.
We deploy our services for your people
Continuous monitoring and reporting