{"id":1098,"date":"2020-02-20T15:18:14","date_gmt":"2020-02-20T15:18:14","guid":{"rendered":"https:\/\/www.zhl.org.in\/blog\/?p=1098"},"modified":"2024-05-27T14:24:26","modified_gmt":"2024-05-27T08:54:26","slug":"104-health-helpline-number-medical-advice","status":"publish","type":"post","link":"https:\/\/zhl.org.in\/blog\/104-health-helpline-number-medical-advice\/","title":{"rendered":"Dial 104 Health Helpline Number for Medical Advice on Call"},"content":{"rendered":"

With everything around us evolving for good, the health sector in India too needed evolution to offer
\nease to people. Introduction of emergency numbers<\/a><\/strong>, advance ambulances and high tech medical equipment already contributed to the much-needed evolution. However, the conceptualization and implementation of 104 Health Helpline Number<\/a><\/strong> took health sector reforms to the next level. This service can be considered as revolutionary for the health sector of our country, albeit it is not new to the world as many of the developed nations already offer it. Now you might question, why it can be considered as revolutionary? Well, that\u2019s because it can help people save their life or avoid medical emergencies simply by a free medical consultation from a qualified doctor over a call. Unlike emergencies where the victim needs a cure and intensive care, medical advice on dialling 104 can help the caller prevent himself\/herself from medical emergencies well in advance with proper medical assistance. And we all know, \u201cPrevention is better than Cure!\u201d
\nFirst initiated by the Government of Karnataka in our country with the name \u2018Arogyavani\u2019, 104 Health
\nHelpline service was quickly adopted by the other states of India. Thanks to its success that even
\nincluded saving lives of many from committing suicide by the counselling of consultants over the call. In Punjab alone, 1.4 lakh calls were made on the 104 helpline number in its first year. These calls were not only for medical advice but also for details about the government schemes and institutes, complaints of medical negligence, consultation for the drugs or depression, blood arrangements to save lives, etc. If you analyze these calls, you will find out that 47,476 people were benefitted from it as these calls were relevant to 104 helpline service. Out of these 47,476 calls, 2,750 calls were to lodge complaints, 20,605 were for medical advice, 23,899 were to know about the government schemes or institutions and 206 calls were for drugs, depression and anxiety consultation. In addition to it, 104 helpline consultants also made 87,143 calls to the expected mothers for safe delivery & vaccination information in the first year alone. Besides Punjab, 104 helpline service has done equally good in the other states.<\/p>\n

\"Indian<\/p>\n

Now that we have understood its importance and benefits, it becomes our responsibility to make optimum use of the service and educate others about the spectrum of queries available for redressal under the service. Some of the few services you can avail through the 24×7 helpline number are:<\/p>\n