Committed to Care

The NHM-backed 24x7 medical advice helpline seeks to alleviate many of the minor physiological illnesses, ailments and mental distresses that people experience on a regular basis. Intervention at an early stage helps prevent these cases from escalating into major health issues.

104 Health Helpline also provides directory information, details on health schemes, a grievance redressal mechanism, validation of records for Mother and Child Tracking System (MCTS), and serves as a resource centre for ANMs, ASHAs, LHVs and other health workers.

Ziqitza Health Care operates the 104 service through a 20-seat call centre in Odisha and a 5-seat call centre in Punjab.